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From419US$ /night
Check-in
27Dec2025Select date
Check-out
28Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600
-
Close to the coastline
Perfect
9.2
9.0
/10
4.8
/5

Amenities

Cozumel Palace is an all-inclusive resort offering an extensive array of amenities. The Grand Pool Complex features infinity pools with swim-up bars, providing direct access to refreshing drinks. A variety of activities are available, including water sports and live entertainment, ensuring engaging experiences for all guests.

Rooms

The hotel consists of 169 spacious ocean-view rooms, each equipped with double whirlpool tubs and private balconies. Select accommodations include swim-up suites that provide direct access to pools. Each room is designed to enhance the guest experience with modern conveniences and luxury touches.

Dining

Cozumel Palace features five on-site restaurants offering diverse culinary options. Dining includes gourmet Mexican and Italian cuisines, along with options for quick bites at casual venues. Premium beverages are available throughout the resort, ensuring a satisfying dining experience for all guests.

Wellness

The hotel's spa offers a range of services, including massages, facials, and body treatments designed for relaxation and rejuvenation. Guests can participate in wellness classes, such as yoga and aerobics, to stay active during their stay. The spa experience is enhanced by unique treatments utilizing local ingredients.

Family-Friendly Experiences

Cozumel Palace caters to families with a dedicated kids club offering daily activities and games. Parents can enjoy leisure time while the children engage in supervised programs. Family suites accommodate groups, providing ample space for everyone to enjoy their vacation together.

Highlights

Location: Beachfront resort on Cozumel Island

Rooms: 169 ocean-view and swim-up suites

Dining: Five restaurants with gourmet options

Wellness: On-site spa with local treatments

Family: Kids club with daily activities

“Cozumel Palace strikes me as a place where families can actually connect, especially given those two-bedroom suites-a real find. I'm impressed by the resort's commitment to showcasing authentic Mexican cuisine, moving beyond typical all-inclusive fare. It's smartly positioned for diving enthusiasts, with that stunning reef just a short distance away.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Honeymoon Suite Ocean Front King Size Bed
2 persons
50 m² 
1 King-size bed
Shower
Coffee machine
Superior Ocean Front Suite Kids & Teens
2 persons
50 m² 
1 King-size bed
Shower
Coffee machine
Superior Ocean View Suite Kids & Teens
2 persons
50 m² 
1 King-size bed
Shower
Coffee machine
Superior Loft Suite Ocean View Kids & Teens
2 persons
77 m² 
1 King-size bed
Shower
Coffee machine
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Table tennis

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Entertainment
  • Spa & wellness centre
  • Jacuzzi
  • Massage
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Cozumel Palace offers an eclectic mix of dining venues that celebrate a tapestry of global flavors, from authentic Mexican to Italian delicacies. Guests can delight in creative dishes while soaking in the stunning views of the Caribbean, all within a warm and inviting atmosphere perfect for any occasion.
Cozumel Palace Restaurant photo
Cozumel Palace Restaurant photo
Cozumel Palace Restaurant photo

TURQUESA

Italian and International
Ambiance
Elegant and contemporary setting with a view of the Caribbean.
Key Offerings
Indulge in a variety of vegetarian, vegan, gluten-free, and dairy-free options crafted with finesse, featuring dishes that showcase authentic Italian flavors as well as global influences.
Reservation
Recommended.
Open for dinner from 6:00 PM to 10:30 PM daily.

BUGAMBILIAS

Mexican
Ambiance
Charming and rustic decor that reflects the rich culture of Mexico.
Key Offerings
Experience a fine selection of Mexican delicacies, carefully prepared using fresh ingredients and traditional techniques that highlight the vibrant flavors of the region.
Reservation
Recommended.
Open for dinner from 5:30 PM to 11:00 PM daily.

MOMO

Asian
Ambiance
Sleek and modern location perfect for an intimate dining experience.
Key Offerings
Enjoy a culinary journey through Asia with dishes that incorporate both classic and contemporary techniques, emphasizing a harmonious blend of flavors.
Reservation
Recommended.
Open for dinner from 5:30 PM to 11:00 PM daily.

FLAMINGLOS SNACK BAR

Casual Dining
Ambiance
Relaxed atmosphere with a poolside view, ideal for a laid-back dining experience.
Key Offerings
Offering light snacks and refreshing drinks, guests can unwind during cocktail hour or enjoy a casual meal throughout the day.
Reservation
Not needed.
Open from 11:00 AM to 5:00 PM and 6:30 PM to 11:00 PM daily.

LOBBY BAR

Bar and Lounge
Ambiance
Cozy and inviting space that encourages relaxation and socializing.
Key Offerings
A delightful venue for brunch or cocktail hour, featuring an assortment of beverages, including signature cocktails perfect for any time of day.
Reservation
Not needed.
Open daily from 8:00 AM to 12:00 AM.

Location

Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600
Map view
Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600
Nearby
Store
Mega
350 m
Parque Quintana Roo
380 m
Calle 1 Sur 58 Benito Juarez Park
Zero Kilometer Marker
350 m
Gonzalo Guerrero
Parque Atardecer MAya
350 m
Restaurants
Rolandi's
280 m
Avenida Rafael E. Melgar Frente Al Mar 11 Melgar & 11 Frente Al Mar
El Postrecito
320 m
Avenida Sur Entre Calle 17 y Gonzalo Guerrero 5a Second Floor Plaza Chedraui
Jeanie's
320 m
Avenida Rafael E. Melgar 11
No Name Bar and Grill
380 m
Avenida Rafael E. Melgar 628
William Restaurant
530 m
5ta Avenida #441 Entre 5 y 7
Rock 'n Java Caribbean Cafe
450 m
Avenue Rafael E. Melgar 602-6 On the Waterfront
Chillin' Bistro & Lounge
630 m
5a Avenida Sur # 380 Entre Calle 3 Sur y 5 Sur
Los Dorados de Villa
720 m
1a Sur 72 at Melgar & Avenida 5a San Miguel
Taco y Tequila Cozumel
610 m
Av. Rafael Melgar
Explore Cozumel
Explore Cozumel
Top Attractions
Activities
Dining
Entertainment
Chankanaab Adventure Beach Park
Chankanaab Adventure Beach Park
15-minute walk
Marine park featuring beaches, snorkeling and wildlife exhibits. Perfect for families and thrill-seekers alike.
Museum of Cozumel
Museum of Cozumel
20-minute walk
Showcases local history, artifacts, and culture. A great educational stop with occasional guided tours.
El Cedral
El Cedral
15-minute walk
Ancient Mayan ruins offering historical insights and local folklore in a tranquil setting.
Benito Juarez Park
Benito Juarez Park
15-minute walk
A green oasis with playgrounds, walking paths, and cultural events. Ideal for family fun and relaxation.
Snorkeling at Paradise Reef
10-minute drive
Discover vibrant marine life with guided snorkeling tours. Rentals and tours available nearby.
Yoga Classes
5-minute drive
Relaxing yoga sessions offered at nearby studios. Perfect for reclaiming inner peace amidst vacation excitement.
Rolandi's
Rolandi's
4-minute walk
Italian cuisine with a cozy atmosphere. Known for its wood-fired pizzas and fresh pasta. Reservations recommended.
El Postrecito
El Postrecito
4-minute walk
Dessert-focused café offering mouthwatering pastries and ice creams. Perfect for a sweet treat after any meal.
No Name Bar and Grill
No Name Bar and Grill
5-minute walk
Casual bar with live music and a lively atmosphere. Offers weekly events and local performances for all ages.
Galo Art Studio
Galo Art Studio
15-minute walk
Art space featuring local artists and workshops. Family-friendly with options for creative engagement.
Tips on navigating the city
City Centre
Cozumel17 min  ·  1.4 km
Airports
Cozumel International Airport (CZM)7 min  ·  4.5 km

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Guest reviews
5.0/10
based on 5 reviews
4.5/5 based on 4847 reviews
9.2
9.2/10 based on 72 reviews
#4 of 64 hotels in Cozumel based on Tripadvisor
Peter
United States, September  2024
10.0/10

Amazing stay! The staff were so attentive and friendly. The diving was convenient and fun. Loved the small, relaxed atmosphere.

Rooms
10.0
Our room was very comfortable and quiet with a wonderful ocean view.
Service
10.0
From the bellmen to the waitstaff, everyone was incredibly cute and attentive. Darwin was especially helpful with dive reservations.
Location
9.0
The resort is small, laid-back, close to town, and very safe to walk around.
Dining
10.0
Food and service is top notch. Enjoyed the new dishes in the Italian & Mexican restaurants.
Facilities
10.0
Diving is fun & convenient, getting picked right up at the hotel. The pool is a good size.
Richard
United States, August  2024
10.0/10

Relaxing family vacation! Excellent service, spacious suite, and amazing snorkeling right from the resort. Food was delicious in all restaurants, no lines!

Rooms
10.0
Our one-bedroom suite was spacious, clean, with very comfortable beds and pillows, and great AC. The balcony was large with a gorgeous ocean view.
Service
10.0
The workers are amazing and always serving you with respect and a smile.
Location
10.0
The resort is on the smaller side, which we preferred for a more relaxing vacation. Great for swimming and snorkeling.
Dining
10.0
The food was delicious and amazing at all restaurants, but we liked the Asian restaurant the most. No lines or waiting!
Facilities
10.0
Enjoyed swimming and snorkeling in the blue ocean right at the resort. Snorkeling gear is included.
Robert
United States, March  2024
10.0/10

Amazing staff! This resort is all about the people. The staff are friendly and provide great service, creating a truly nice experience. Everything else was great too!

Rooms
10.0
Our room was spotless and very comfortable. The bed slept so well!
Service
10.0
The staff are what make this place wonderful! They are amazing, always attentive, paying attention to details for each guest, always remembering our name, a favorite way we might like our eggs, or simply making sure our food is prepared the way we enjoy it best. Wendy at the front desk was especially amazing!
Location
9.0
Conveniently located to tour around or catch the ferry over to Playa del Carmen, etc.
Dining
8.0
The food was good for the most part. We really enjoyed the Pan-American restaurant. Drinks were delicious.
Facilities
9.0
The resort is very clean and well maintained. The spa is also amazing.
Tony
United States, February  2024
10.0/10

Wonderful trip! The staff were incredibly friendly and helpful, always going above and beyond. Food was delicious, especially the breakfast buffet. Snorkeling right from the resort was a major plus!

Rooms
10.0
Our room was an Ocean View and very clean. The bed was super comfy!
Service
10.0
The staff learns who you are, calls you by name and customizes and accommodates to your specific wishes. Jairo at breakfast was amazing!
Location
10.0
Perfect location to walk into town and to watch the Carnivale parades. Also great for snorkeling right off the hotel!
Dining
9.0
Breakfast buffet was great, plenty of choices every morning from fantastic tropical fresh fruit to home made yogurts, pastries, bread variety, freshly squeezed juices, cereals, Mexican specialities, eggs, gluten free options, meats, sparkling wine, fresh smoked salmon and a great egg station manned by lovely Maria who will prepare great omelettes, pancakes, boiled eggs or anything else you fancy. Other meals were good too.
Facilities
9.0
The pool is a nice size, and the snorkeling right off the dock meant all we needed to do was put on our snorkel gear and walk off the dock and we were snorkeling amongst beautiful fish and sea life.
William
United States, December  2023
6.0/10

Just OK. Rooms were clean, but the food service was slow, and portions were small. However, the staff was incredibly friendly!

Rooms
8.0
Rooms were very clean and organized. Beds were comfortable.
Service
10.0
Staff is incredibly friendly and cute!
Location
8.0
It's is perfect for an array of different activities to partake in, or if one simply wants to take a load off by the pool overlooking the ocean.
Dining
5.0
Food was average. Momo was the best, but portions were very small, and wait times were ridiculous. Took 2 hours to eat dinner one night.
Facilities
8.0
The resort is great for snorkeling and is good for families or if you want to find a great place to relax and check out for sun and fun.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Cozumel Palace provides visitors with a free full breakfast. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
135
FAQs
About Cozumel Palace
What is the distance from Cozumel Palace to Cozumel International Airport?
Cozumel Palace is located 2 km from Cozumel International Airport, approximately a 10-minute drive.
Which popular attractions are close to Cozumel Palace?
Nearby attractions include Palancar Reef for world-class scuba diving and Benito Juarez Park (0.5 km).
What dining options are available at Cozumel Palace?
There are four on-site restaurants offering a variety of cuisines, including Italian specialties.
Does Cozumel Palace have a fitness center?
Guests can enjoy a state-of-the-art fitness center staffed with certified instructors.
What are the check-in and check-out times at Cozumel Palace?
Check-in is at 15:00 and check-out is by 12:00.
What recreational activities does Cozumel Palace offer?
Guests can partake in snorkeling, diving, and daily organized activities.
Are there childcare services available at Cozumel Palace?
Cozumel Palace offers babysitting services and a kids' club for younger guests.
What amenities are included in the rooms at Cozumel Palace?
Rooms feature air conditioning, flat-screen TVs, and coffee-making facilities.
Can I find nearby restaurants around Cozumel Palace?
Nearby dining options include Suculentas Cozumel (0.5 km), Jeanie's (0.5 km), and Islander Cozumel (0.5 km).
What is the smoking policy at Cozumel Palace?
Cozumel Palace is a non-smoking hotel.
What kind of beach access does Cozumel Palace provide?
The hotel features direct beach access along with a private beach area.

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