Cozumel Palace – Family Hotel in Cozumel | From 419$/Night

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Key details

About the Hotel

Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600

“The fine coastal views made our stay truly lovely!”view full review

Amenities

Cozumel Palace is an all-inclusive resort offering an extensive array of amenities. The Grand Pool Complex features infinity pools with swim-up bars, providing direct access to refreshing drinks. A variety of activities are available, including water sports and live entertainment, ensuring engaging experiences for all guests.

Rooms

The hotel consists of 169 spacious ocean-view rooms, each equipped with double whirlpool tubs and private balconies. Select accommodations include swim-up suites that provide direct access to pools. Each room is designed to enhance the guest experience with modern conveniences and luxury touches.

Dining

Cozumel Palace features five on-site restaurants offering diverse culinary options. Dining includes gourmet Mexican and Italian cuisines, along with options for quick bites at casual venues. Premium beverages are available throughout the resort, ensuring a satisfying dining experience for all guests.

Wellness

The hotel's spa offers a range of services, including massages, facials, and body treatments designed for relaxation and rejuvenation. Guests can participate in wellness classes, such as yoga and aerobics, to stay active during their stay. The spa experience is enhanced by unique treatments utilizing local ingredients.

Family-Friendly Experiences

Cozumel Palace caters to families with a dedicated kids club offering daily activities and games. Parents can enjoy leisure time while the children engage in supervised programs. Family suites accommodate groups, providing ample space for everyone to enjoy their vacation together.

Highlights

Location: Beachfront resort on Cozumel Island

Rooms: 169 ocean-view and swim-up suites

Dining: Five restaurants with gourmet options

Wellness: On-site spa with local treatments

Family: Kids club with daily activities

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Superior Honeymoon Suite Ocean Front King Size Bed

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

Superior Ocean Front Suite Kids & Teens

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

Superior Ocean View Suite Kids & Teens

2 persons

50 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Superior Loft Suite Ocean View Kids & Teens

2 persons

77 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Cozumel 1.4 km

Airports

Cozumel (CZM) 4.5 km

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Really good Dining Experience

“I was truly impressed with the dining options at Cozumel Palace. The Asian restaurant was AMAZING! I can't stop thinking about the delectable orange chicken, now haunting my dreams. The variety and quality of food at every meal made dining a highlight of my stay.” view full review

Relaxing Spa Retreat

“I indulged in a heavenly spa experience, complete with a rejuvenating massage and facial from Maury. The serene atmosphere was the perfect escape, allowing me to fully relax and unwind after a day of exploration. It was one of the best treatments I've ever had.” view full review

Evening Entertainment

“The evening shows at Cozumel Palace were enjoyable and added a fun layer to my stay. While there was not an overwhelming amount of activities, the live music and themed nights kept the atmosphere lively and engaging, making it a wonderful way to end the day.” view full review

Amazing Room Comfort

“My room at Cozumel Palace was nothing short of excellent. It was spacious, impeccably clean, and featured a private balcony with fine ocean views. The in-room Jacuzzi was a fantastic touch, making it a perfect spot to relax after a long day.” view full review

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Table tennis

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach access
Sun loungers
Entertainment
Spa & wellness centre
Jacuzzi
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600

Map view

Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600

City landmarks

Landmark

Chankanaab Adventure Beach Park

1.2 km

Landmark

Coral Reefs Monument

960 m

Landmark

El Cedral

1.2 km

Park

Benito Juarez Park

1.2 km

Island

Museum of Cozumel

1.7 km

Landmark

El Caracol

1.2 km

Landmark

Mayaluum

920 m

Nature reserve

Faro Celerain Ecological Reserve

1.2 km

Landmark

Galo Art Studio

1.4 km

Landmark

Parque Nacional Arrecifes de Cozumel

1.2 km

Landmark

Laguna Colombia

1.2 km

Church

San Miguel Church

1.6 km

Mall

Punta Langosta Pier

670 m

Church

Corpus Christi

660 m

Landmark

San Miguel de Cozumel Punta Langosta Lighthouse

640 m

Landmark

Plaza Central

1.8 km

Park

Parque Arqueologico

2.2 km

Landmark

Power Yoga Cozumel

1.2 km

Landmark

Mayan Mind Maze

1.1 km

Landmark

Arte de Origen

2.0 km

Landmark

BALAM Art Painted on Feathers

2.0 km

Landmark

Tequila Factory Outlet

1.1 km

Landmark

Golden Eagles

1.2 km

Landmark

Castillo Real

1.2 km

Landmark

Statue General Rafael Melgar

1.2 km

Nearby

Store

Mega

350 m

Parque Quintana Roo

380 m

Calle 1 Sur 58 Benito Juarez Park

Zero Kilometer Marker

350 m

Gonzalo Guerrero

Parque Atardecer MAya

350 m

Restaurants

Rolandi's

280 m

Avenida Rafael E. Melgar Frente Al Mar 11 Melgar & 11 Frente Al Mar

El Postrecito

320 m

Avenida Sur Entre Calle 17 y Gonzalo Guerrero 5a Second Floor Plaza Chedraui

Jeanie's

320 m

Avenida Rafael E. Melgar 11

No Name Bar and Grill

380 m

Avenida Rafael E. Melgar 628

William Restaurant

530 m

5ta Avenida #441 Entre 5 y 7

Rock 'n Java Caribbean Cafe

450 m

Avenue Rafael E. Melgar 602-6 On the Waterfront

Chillin' Bistro & Lounge

630 m

5a Avenida Sur # 380 Entre Calle 3 Sur y 5 Sur

Los Dorados de Villa

720 m

1a Sur 72 at Melgar & Avenida 5a San Miguel

Taco y Tequila Cozumel

610 m

Av. Rafael Melgar

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

4.5/5 based on 4847 reviews

#4 of 64 hotels in Cozumel based on Tripadvisor

Peter

United States, September 2024

10.0/10

Amazing stay! The staff were so attentive and friendly. The diving was convenient and fun. Loved the small, relaxed atmosphere.

Rooms

10.0

Our room was very comfortable and quiet with a wonderful ocean view.

Service

10.0

From the bellmen to the waitstaff, everyone was incredibly cute and attentive. Darwin was especially helpful with dive reservations.

Location

9.0

The resort is small, laid-back, close to town, and very safe to walk around.

Dining

10.0

Food and service is top notch. Enjoyed the new dishes in the Italian & Mexican restaurants.

Facilities

10.0

Diving is fun & convenient, getting picked right up at the hotel. The pool is a good size.

Richard

United States, August 2024

10.0/10

Relaxing family vacation! Excellent service, spacious suite, and amazing snorkeling right from the resort. Food was delicious in all restaurants, no lines!

Rooms

10.0

Our one-bedroom suite was spacious, clean, with very comfortable beds and pillows, and great AC. The balcony was large with a gorgeous ocean view.

Service

10.0

The workers are amazing and always serving you with respect and a smile.

Location

10.0

The resort is on the smaller side, which we preferred for a more relaxing vacation. Great for swimming and snorkeling.

Dining

10.0

The food was delicious and amazing at all restaurants, but we liked the Asian restaurant the most. No lines or waiting!

Facilities

10.0

Enjoyed swimming and snorkeling in the blue ocean right at the resort. Snorkeling gear is included.

Robert

United States, March 2024

10.0/10

Amazing staff! This resort is all about the people. The staff are friendly and provide great service, creating a truly nice experience. Everything else was great too!

Rooms

10.0

Our room was spotless and very comfortable. The bed slept so well!

Service

10.0

The staff are what make this place wonderful! They are amazing, always attentive, paying attention to details for each guest, always remembering our name, a favorite way we might like our eggs, or simply making sure our food is prepared the way we enjoy it best. Wendy at the front desk was especially amazing!

Location

9.0

Conveniently located to tour around or catch the ferry over to Playa del Carmen, etc.

Dining

8.0

The food was good for the most part. We really enjoyed the Pan-American restaurant. Drinks were delicious.

Facilities

9.0

The resort is very clean and well maintained. The spa is also amazing.

Tony

United States, February 2024

10.0/10

Wonderful trip! The staff were incredibly friendly and helpful, always going above and beyond. Food was delicious, especially the breakfast buffet. Snorkeling right from the resort was a major plus!

Rooms

10.0

Our room was an Ocean View and very clean. The bed was super comfy!

Service

10.0

The staff learns who you are, calls you by name and customizes and accommodates to your specific wishes. Jairo at breakfast was amazing!

Location

10.0

Perfect location to walk into town and to watch the Carnivale parades. Also great for snorkeling right off the hotel!

Dining

9.0

Breakfast buffet was great, plenty of choices every morning from fantastic tropical fresh fruit to home made yogurts, pastries, bread variety, freshly squeezed juices, cereals, Mexican specialities, eggs, gluten free options, meats, sparkling wine, fresh smoked salmon and a great egg station manned by lovely Maria who will prepare great omelettes, pancakes, boiled eggs or anything else you fancy. Other meals were good too.

Facilities

9.0

The pool is a nice size, and the snorkeling right off the dock meant all we needed to do was put on our snorkel gear and walk off the dock and we were snorkeling amongst beautiful fish and sea life.

William

United States, December 2023

6.0/10

Just OK. Rooms were clean, but the food service was slow, and portions were small. However, the staff was incredibly friendly!

Rooms

8.0

Rooms were very clean and organized. Beds were comfortable.

Service

10.0

Staff is incredibly friendly and cute!

Location

8.0